Privacy Policy
Last updated: August 12, 2026
Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the FOMO mobile application ("App" or "Service"). It also outlines your privacy rights and how Portuguese and European laws safeguard them.
By using the Service, you consent to the collection and use of your data in accordance with this Privacy Policy.
Note: FOMO is owned by Expansive Verity, LDA, a company registered in Portugal.
Interpretation and Definitions
Types of Data Collected
Account & Profile Data
When creating and maintaining your account, we collect:
- Name;
- Email address;
- Phone number (optional);
- Profile photo;
- Date of birth (to verify minimum age of 18);
- Instagram handle (optional);
- Any additional details you voluntarily provide.
Demographic Data (Optional & Anonymous)
You may optionally provide:
- University or educational institution;
- Relationship status;
- Gender.
Together with your age range (derived from your date of birth), this information is used to enable demographic filtering of poll results (e.g., "see results for students only"). Filtering is always aggregated and never identifies an individual. This data is never used for advertising or profiling, and you can update or remove it at any time from your profile settings.
Visibility: Your university, relationship status and gender are visible to users you are friends with. They are not shown to anyone else.
Poll & Voting Data
When you participate in a weekly poll, we record:
- The venue you voted for;
- The poll date;
- Your user ID (to associate the vote with your account and display it on your profile).
Instagram Handle (Optional)
You may add your Instagram handle to your profile, or state that you do not have one. If you add it, users you are friends with can see it and open your Instagram profile. Users who are not your friends are only shown whether you have added a handle, not the handle itself. Opening a handle leaves the App for Instagram, which is operated by Meta under its own terms and privacy policy - we do not share any of your data with Meta.
User Content
When you create posts within the App, we collect:
- Text and captions;
- Images or photos you choose to upload;
- The location you select for the post.
Location Data
Location During a Poll: While a poll is open, we access your device's GPS coordinates to connect you to the poll for your area. Your precise coordinates are not stored. We do store the wide geographic area they fall in - a cell of roughly 22 km across - alongside your vote, because poll results are grouped by area. That area is retained for as long as the vote is.
Post Location Data: When you manually tag a location in a post, that place is stored and linked to your post.
Usage Data
We may automatically collect certain technical and interaction data:
- User interactions within the App (e.g., features used, actions performed);
- Device ID (managed by AWS Cognito for authentication).
We do not collect IP addresses, device types, operating systems, or time spent on specific pages.
How We Use Your Data
We process your personal data for the following purposes:
- Running the Service - operating polls, displaying results, and enabling social features;
- Managing your account - authentication and account features;
- Poll filtering - using demographic data to let users filter poll results by university, relationship status, gender or age range, always in aggregate and without identifying individuals;
- Displaying your voting history - showing the venues you voted for on your profile;
- Social features - showing friends' votes, showing you the other people who voted for the same venue as you, calculating friends in common, and enabling connections;
- Processing user content - storing and displaying posts;
- Providing location-based features - connecting you to your local poll during the voting window;
- Communicating with you - sending push notifications about polls and updates;
- Improving the Service - analysing usage trends to enhance functionality;
- Security and fraud prevention - detecting and preventing unauthorised access;
- Legal compliance - fulfilling legal and regulatory requirements.
Friends and Social Visibility
Friends' Votes: When you vote in a poll, your friends may see which venue you voted for, shown as part of the poll results (e.g., "3 friends voted here").
Others at the Same Venue: Users who voted for the same venue as you in the same poll can see your name and profile photo, and can open your profile, even if they are not your friends. You can see theirs on the same basis. This is limited to the venue you picked: nobody sees who voted for a venue they did not vote for themselves, and it applies only to the poll you both voted in. Users you are not friends with are shown your name, profile photo, friend count and any friends you have in common - not your university, relationship status, gender or Instagram handle.
Friends in Common: When another user's profile or name is shown to you, we calculate and display how many friends you have in common.
Blocking: If you block someone, or they block you, neither of you appears to the other anywhere in the App - including the list of people at the same venue, search, friend suggestions and contact sync.
Profile Visibility: Your name and profile photo are visible to other users. Your university, relationship status and gender are visible only to users you are friends with.
Voting History: Your past votes are visible on your profile to users who are your friends.
Posts: Content you post is visible according to the privacy settings you choose when posting.
Sharing Your Personal Data
We do not sell or rent your personal data. We may share your data under the following circumstances:
- With Service Providers - to assist us in operating the App (e.g., AWS Cognito for authentication, Algolia for search);
- For legal reasons - when required to comply with Portuguese or EU laws;
- In case of business transfers - if our company undergoes a merger, acquisition, or sale of assets;
- With your consent - when you explicitly authorise sharing for a specific purpose.
⚠ Demographic Data: University, relationship status and gender are never shared with third parties or advertisers, in any form - aggregated or otherwise. Within the App they are visible only to users you are friends with.
Retention and Transfer of Your Data
Data Retention
We store your personal data only for as long as necessary:
- Account data: retained until you delete your account or request removal;
- Voting history: retained as long as your account is active or until you request deletion;
- User content: retained until you manually delete it or close your account;
- Demographic data and Instagram handle: retained until you remove them from your profile or delete your account;
- Usage data: retained for shorter periods unless required for security or service improvements.
International Data Transfers
Your information may be stored or processed outside Portugal or the EEA, but we ensure transfers occur only to countries with adequate data protection laws or under appropriate safeguards such as Standard Contractual Clauses (SCCs).
Your Rights Over Your Data
Under the GDPR you may ask us to:
- Access - give you a copy of the personal data we hold about you;
- Port - provide that copy in a structured, commonly used, machine-readable format;
- Correct - fix data that is inaccurate or incomplete;
- Delete - erase your data, as described below;
- Object or restrict - object to, or ask us to limit, how we process it.
Email [email protected] and we will respond within one month. You also have the right to complain to the Portuguese data protection authority (CNPD).
Deleting Your Data
You may request the deletion of your personal data at any time by:
- Managing your account settings within the App; or
- Contacting us at [email protected].
⚠ Note: Some data may be retained for legal compliance, security, or fraud prevention.
Security of Your Personal Data
We implement strong security measures to protect your data, including:
- Encryption of sensitive information;
- Access controls to restrict unauthorised access;
- Monitoring systems to detect and prevent security breaches.
⚠ However, no system is 100% secure, and we cannot guarantee absolute protection against cyber threats.
Age Restrictions
Our Service is only intended for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe an underage person has provided us with data, please contact [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via notifications in the App or email. The "Last updated" date at the top reflects the most recent changes.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Thank you for trusting FOMO! 🚀
